Shipping Policy
Order Processing
Thank you for shopping with Fairy Mum. This Shipping Policy explains how we process, ship, and deliver your orders.
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Please allow 7-10 business days for processing.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Costs
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We offer standard and express shipping within Australia.
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All items are shipped via Australia Post, with delivery times varying by state.
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Shipping fees are calculated at checkout based on your location and selected shipping method.
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From time to time, we may offer free shipping promotions.
Delivery Timeframes
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Standard shipping: 3–6 business days
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Express shipping: 2–3 business days, within metro ares
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Delivery times may vary due to carrier delays, weather, or other unforeseen circumstances.
International Shipping
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We currently do ship internationally.
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If available, international shipping times and costs will be displayed at checkout.
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Customs fees, taxes, or duties are the responsibility of the customer.
Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking details.
Delays & Service Interruptions
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Fairy Mum is not responsible for delays caused by postal services, customs, or events beyond our control.
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If there are significant delays, we will notify you as soon as possible.