top of page

Shipping Policy

Order Processing

Thank you for shopping with Fairy Mum. This Shipping Policy explains how we process, ship, and deliver your orders.

  • Please allow 7-10 business days for processing.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options & Costs

  • We offer standard and express shipping within Australia.

  • All items are shipped via Australia Post, with delivery times varying by state.

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

  • From time to time, we may offer free shipping promotions.

Delivery Timeframes

  • Standard shipping: 3–6 business days

  • Express shipping: 2–3 business days, within metro ares

  • Delivery times may vary due to carrier delays, weather, or other unforeseen circumstances.

International Shipping

  • We currently do ship internationally.

  • If available, international shipping times and costs will be displayed at checkout.

  • Customs fees, taxes, or duties are the responsibility of the customer.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking details.

Delays & Service Interruptions

  • Fairy Mum is not responsible for delays caused by postal services, customs, or events beyond our control.

  • If there are significant delays, we will notify you as soon as possible.

bottom of page